There is a non-refundable $25 deposit for each session which will go toward your overall bill, along with a non-refundable registration fee of $70 per child. Both are due at the time of registration. You will have the option to pay in full or set up an installment plan.

 

Full session payment is due by April 8th. Unless you select a payment plan with different dates. All balances and payments are due by April 8th. Unless you select a payment plan with different dates. 

A 5% administration fee will be charged to households with outstanding balances. Campers will not be permitted to attend classes until their full tuition balance is paid. 

There will be no refund issued for non-attendance due to an overdue balance. Installment payment plan options are available during registration.

Trailside has the right to charge any overdue balance manually using your card on file.

Payment & Cancellation Policy:

For 2023 we are releasing our strict cancellation policy. Please only register for sessions you are planning on attending. We sometimes see parents registering for 10 sessions, knowing they will only use 5. This makes it hard on Trailside for planning purposes and other families who didn’t manage to get into the program and had to make alternative arrangements. 

Cancellation:

The annual non-refundable registration fee of $70 will be added to your account the first time you register for a session within the year. This registration fee is non-refundable and helps to cover our administration costs and fees. 

All cancellations must be made via email: please email [email protected]. 

• Canceled prior to April 1st - full session refund
• Canceled between April 1st and 2 weeks prior to the session start date - 50% of the session refunded
• Canceled within 2 weeks of the course start date - no refund
• Canceled due to having COVID or other illness - no refund
• If we cancel camp - full refund, with the option to rollover/donate

Payment options: 

• Pay in full at the time of registration
• Set up a payment plan (see registration for dates)

Payment Method:

• Credit Card (surcharge)
•  or ACH (eCheck)

ACH has 0% transaction fees. Credit Card payments have a surcharge fee.

Account Balances:

All balances and payments are due by April 8th. Unless you select a payment plan with different dates, a 5% administration fee will be charged to households with outstanding balances. Campers will not be permitted to attend classes until their full tuition balance is paid. There will be no refund issued for non-attendance due to an overdue balance. Installment payment plan options are available during registration.

If you need to switch your enrollment to another week you may do so if it is more than two weeks before the start of the course you are enrolled in. You may move your camper's session a maximum of three times per season with no penalties. After the third class change you will be charges a flat $25 fee for each additional change.

Do I pay a deposit and registration fee for each session, I register my child for? 

No, a $25 deposit is required for each session. The $70 registration fee is a one-time fee only.  The $25 will go toward your overall balance. 

Is the registration a one-time fee? 

Yes, the registration fee of $70 will only need to be paid once. 

What are my payment plan options? 

During your registration, there will be multiple options; 

• Pay in full at the time of registration
• Set up a bi-weekly payment plan
• Set up a monthly payment plan
• Set up a 3 or 4-time installment plan

What methods of payment do you accept? 

Credit card (3% surcharge) or ACH (e-check with 0% transaction fees)

What if I am unable to pay the full balance by April 8th?

The full camp balance is due by April 8th. If the full program tuition cannot be paid in full prior to this date, please contact us; [email protected]

Do I have to pay tuition even if my camper wasn't able to attend?

Parents are responsible for the tuition of the classes they are enrolled in even if their camper could not attend. Please cancel your session if you know your child will not be able to attend. If your child is unable to attend due to a COVID-related issue, please contact us to discuss options. 

What is the latest that I can cancel my child's registration?

We ask that you cancel your child’s registration at least two weeks before the session is scheduled to start. 

How can I get a refund for my child’s registration?

For a full refund, cancellations must be made prior to April 1st. You may receive a 50% discount for cancellations made up to two weeks prior to the session start date. Any cancellations within two weeks of the start date are not eligible for a refund. 

How can I cancel? 

Please email, [email protected] and fill out the below questions (feel free to copy and paste):
- Your name
- Camper(s) Name(s):
- What sessions you would like to cancel:
- Note whether you would like a refund or credit to your account. 

I registered my child for the wrong session, how can I correct this? 

If you need to switch your enrollment to another week you may do so if it is more than two weeks before the start of the course you are enrolled in. You may move your camper’s session a maximum of three times per season with no penalties. After the third class change, you will be charged a flat $25 fee for each additional change.

My camper doesn’t like the session I registered him/her for, can we switch to another?

If there is capacity in the program, yes!